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Zenoss & ServiceNow: Close the Loop Between IT Ops and ITSM

An interactive webinar on identifying and resolving IT service disruptions before your CEO can say, "What's happening?"

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White Paper Overview

The IT industry is transforming. The days of reactive management of discrete servers are giving way to the need to manage dynamic, ever-changing modern technologies. In this white paper, we will discuss how a model-driven approach to monitoring can help ease this transition.

  • IT is about the delivery of services, but most IT Management Software has traditionally been focused just on managing infrastructure.
  • Customers of IT demand increased visibility into the performance of their services and IT needs to provide individualized, customer-specific, views of that performance.
  • Traditional IT management software has become too complex and too expensive. A simplified, cost-effective solution is needed.
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